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We're proud of the products we design. We believe in quality and we won't be happy until you are. So, if our products have failed you in any way, please return them and we will either exchange them or give you your money back.
How to return or exchange an item
You do not have to pay to return an item. Get in touch with us and we'll send you a returns bag, a proof of posting card and let you know what to do. All you'll need to do is take it to a post office.
How do I get in touch?
Please just give us a call on 020 8650 8330 and we'll answer your questions or whatever you need.
Or you can fax us 020 8650 8330.
Or you can e-mail us at the address below.
returns@thirdtransition.com
The Big print:You might want to have your own copy of our terms and conditions to read when you can't sleep.
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