When you buy on line you're taken to a secure site where your debit or credit card details are taken for payment. We don't have access to your card details here.

Once your transaction is complete we'll email you to let you know all is fine and when to expect delivery. If after placing your order you decide to cancel, don't worry - please just call us on 020 8650 8330 and we'll help.

We comply with all aspects of the UK's Data Protection Act. We store the details you give us purely so we can understand our customers a bit better. We'll never give your details out to anyone else.

We do not send random marketing emails to personal email addresses (spam). Occasionally, if you've ordered from us before, we might drop you a line to say hello but other than that we'll leave you alone to enjoy life. If you want us to keep in touch (and to get those special deals first) please add your email address to the mailing list.

Our site does make use of cookies. They are mainly used to keep track of your basket but also to increase the site's efficiency.

We take your trust so seriously that we're registered with and have been awarded the Safebuy marks. So you know you can really trust us.